Ellacash Terminal Issues

Incident Report for Flowhub

Resolved

This incident has been resolved.

Posted Jul 22, 2024 - 18:36 MDT

Monitoring

At this time, we believe all customers are up and operating again.

Posted Jul 22, 2024 - 16:29 MDT

Investigating

One of our partners that powers Flowhub Pay (EllaCash) is having issues with some customers. We are in touch with their team and they are working on a resolution, with an expectation of getting all customers back online in the next 3-4 hours. Please check our in-app messaging for more information.

Posted Jul 22, 2024 - 15:27 MDT

This incident affected: Payments Services (External) (Ellacash Payments Processing).