All Systems Operational

About This Site

Welcome to Flowhub's status page. This is where you can stay updated on how our systems are doing. If there are interruptions to service, we will report it here.

If you are experiencing any issues with Flowhub, please contact product support at help@flowhub.com or call (844) FLOWHUB / (844) 356-9482.

Uptime over the past 90 days. View historical uptime.
Authentication Operational
90 days ago
99.98 % uptime
Today
Cashier POS Operational
90 days ago
99.99 % uptime
Today
Manage Operational
90 days ago
100.0 % uptime
Today
Classic Operational
90 days ago
100.0 % uptime
Today
Greet Operational
90 days ago
100.0 % uptime
Today
Stash Operational
90 days ago
100.0 % uptime
Today
View Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Third-Party Integration Partners ? Operational
90 days ago
99.39 % uptime
Today
Customer Support Phone Queue ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jan 19, 2022

No incidents reported today.

Jan 18, 2022
Cashier: Unable to search for customers or check in customers.
Resolved - This incident has been resolved.
Jan 18, 16:04 MST
Investigating - We have identified an issue with Cashier that is preventing users from searching for and checking in customers. At this time users are able to search for and check in customers using Flowhub Classic.

We will provide updates for this issue as they become available.
Jan 18, 09:41 MST
Jan 17, 2022

No incidents reported.

Jan 16, 2022

No incidents reported.

Jan 15, 2022

No incidents reported.

Jan 14, 2022

No incidents reported.

Jan 13, 2022
Cashier: CO Customers are unable to report live medical sales
Resolved - This incident has been resolved.
Jan 13, 13:37 MST
Investigating - Flowhub has had several reports from customers in Colorado that they are unable to push sales via API to Metrc.
We have verified this is occuring outside of Flowhub's API with Metrc. We have reached out to Metrc's API team to report the error.
Thank you. We appreciate ypur patience as we work with Metrc. We will update in the app as soon we learn more.
Jan 2, 11:43 MST
Online Menu Integrations: Online menus are not updating or are out of sync.
Resolved - This incident has been resolved. If you are still experiencing any menu issues, please contact Flowhub Product Support.
Jan 13, 13:37 MST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 12, 11:01 MST
Investigating - Our Research and Development team have identified an an issue with a backend service. This is causing delays in Online Menus updating. We are working with our development team to resolve the issue in a timely manner and will be communicating as soon as this issue has been resolved.
Thank you very much for your patience and we sincerely apologize for any inconvenience this may have caused with your online and/or digital menus.
Jan 12, 08:14 MST
Jan 12, 2022
Jan 11, 2022

No incidents reported.

Jan 10, 2022
Scheduled System Maintenance
Completed - The scheduled maintenance has been completed.
Jan 10, 22:00 MST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 10, 21:00 MST
Update - Flowhub will be undergoing system maintenance from 9-10pm MST. This may cause slowness when syncing to online menus or when using Flowhub classic, Cashier, Manage, Stash, Greet and View.
This update is intended to resolve issues around online menu syncing, specials, deals, and reporting.
Jan 10, 14:34 MST
Update - We will be undergoing scheduled maintenance during this time.
Jan 10, 13:51 MST
Update - We will be undergoing scheduled maintenance during this time.
Jan 10, 13:49 MST
Scheduled - Flowhub will be undergoing system maintenance from 9-10pm MST. This is may cause slowness when syncing to online menus or when using Flowhub classic, Cashier, Manage, Stash, Greet and View.
This update is intended to resolve issues around online menu syncing, specials, deals, and reporting.
Jan 10, 13:02 MST
Jan 9, 2022

No incidents reported.

Jan 8, 2022

No incidents reported.

Jan 7, 2022

No incidents reported.

Jan 6, 2022

No incidents reported.

Jan 5, 2022

No incidents reported.

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