Issues processing transactions in EllaCash App

Incident Report for Flowhub

Resolved

The service has recovered and integrated payments are now working as expected. We are continuing to monitor and working to identify the original root cause of the outage.

Posted Jul 21, 2023 - 17:00 MDT

Investigating

We are currently seeing intermittent issues in communication between Cashier and Maui and the EllaCash app. We are currently investigating the issue and working to restore service as quickly as possible.

Posted Jul 21, 2023 - 16:26 MDT

This incident affected: Payments Services (External) (Ellacash Payments Processing).