Monitoring - Due to continued industry-wide ATM network disruptions on existing processors, we are replacing terminals with new ones linked to a different processor. Expect new terminals to start shipping tomorrow, May 8th. Detailed instructions and a revised agreement will be provided. Term length and rebates will stay the same. We appreciate everyone's patience during this transition.
May 07, 2024 - 22:03 MDT
May 07, 2024 - 22:03 MDT
Update - We are continuing to work on a fix for this issue.
May 05, 2024 - 16:10 MDT
May 05, 2024 - 16:10 MDT
Update - Payment terminals are being rolled out gradually. To ensure they remain functional, each terminal is brought online individually, followed by a waiting period to confirm that the payment service is fully restored. We appreciate your patience as we work through this process.
May 04, 2024 - 17:45 MDT
May 04, 2024 - 17:45 MDT
Update - Portions of the terminal’s are coming back online. This process involves labor intensive engineering and is causing longer than expected restoration times. Rest assured teams are working around the clock to make this happen.
May 04, 2024 - 09:49 MDT
May 04, 2024 - 09:49 MDT
Update - Payment terminals are coming back online and we're seeing successful transactions. All terminals should be fully operational within the next 24-48 hours. Thanks for your patience!
May 02, 2024 - 20:16 MDT
May 02, 2024 - 20:16 MDT
Identified - We are seeing restored terminal connectivity for some customers and are working to restore service to all of our customers as soon as possible. Please continue to monitor our in-app messaging for updates and look for direct communications from your customer success team at Flowhub for next steps.
May 02, 2024 - 15:49 MDT
May 02, 2024 - 15:49 MDT
Investigating - Our ATM partner that powers Flowhub Pay (EllaCash) is having intermittent issues. We are in touch with their team and they are working on a resolution. Please check our in-app messaging for more information.
May 01, 2024 - 14:34 MDT
May 01, 2024 - 14:34 MDT
About This Site
Welcome to Flowhub's status page. This is where you can stay updated on how our systems are doing. If there are interruptions to service, we will report it here.
If you are experiencing any issues with Flowhub, please contact product support at help@flowhub.com.
Maui
?
Operational
Authentication
Operational
Manage
Operational
Greet
Operational
Stash
Operational
View
Operational
API
Operational
Third-Party Integration Partners
?
Operational
Customer Support Live Chat
?
Operational
Customer Search & Lookup
Operational
Ellacash Payments
Partial Outage
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.